Provider Resources

If you are a GP practice or pharmacy provider of services to improve and protect health, you can find helpful resources on this page. We also post information here about services that are due to go out for tender.


Latest news for providers

July 2018 EHC pharmacy PGD training resources:

Dr Alison Vaughan presents the key changes to the PGDs:

Pharmacists who were unable to attend the face to face training should ensure they view all three videos

Part 1

Part 2

Part 3

Implants and Coils (LARC)

Useful contacts

Public Health Dorset queries

Contact: Community Providers team
Phone: 01305 224400

External organisation queries

Local Medical Committee (LMC), incorporating Wessex LEaD covering Dorset, Hampshire, Isle of White, Bath and North East Somerset (BaNES), Wiltshire and the Channel Islands.
Twitter @Wessex LMC

DBS checks for pharmacy staff

It is a requirement within some Public Health Dorset pharmacy specifications for staff to have an Enhanced Level DBS check in place, together with the appropriate Barred List checks.

Public Health Dorset enhanced DBS checks policy

Dorset County Council DBS Checks:

Pharmacies have the option of using the Dorset County Council DBS check if they choose.

For further information please click on the link below:

Provision of disclosure check service to external agencies HR10 form

The following forms should be completed if processing your DBS check through Dorset County Council:

Employee identity check form – employees and volunteers of contractors and external

DBS application consent form

For help to fill in these forms, or for further information please email:

Public Health Dorset procurement information and guidance for 2019


A number of contracts we manage are coming to an end in March 2019 and we need to re-procure them.

We are looking at changing how we award the contracts to make the process easier, simpler and fairer.

Key messages

  • The new process will be simple for providers to complete
  • It is fair to the whole market
  • Providers can reapply if unsuccessful the first time
  • PHD can support providers with the application process
  • It is focused on end-user choice
  • The price has been agreed in advanced and is fixed
  • The lots will be open to new providers throughout the duration of the contract

When are the changes happening?

The framework will open (and stay open) in early January with a Q&A and PHD team on hand to support application queries.

Providers complete the easy format selection criteria for each LOT they wish to deliver.

If they don’t meet all the criteria straight away, they can reapply when they do.

Services will start in April 2019 and the call off contract can then, in effect, be awarded when a service user presents to the provider. The provider then subsequently invoices PHD using the Framework Agreement terms in the timeframe or format outlined in the contract.

Why are we changing?

At the moment most of the contracts are from the same groups e.g. GPs and pharmacies. If agreed by the JPHB in November, we want to change to a ‘Flexible Framework Agreement’.

This will be one framework with multiple lots for each of the services, where ‘Any Qualified Provider’ (AQP) – if they meet the selection criteria – can apply for the services. This makes the system easier, simpler and fairer.

What’s changing with the LOTS?

1. NHS Health checks

  • You can work collaboratively with other providers in your location
  • You’ll receive a payment per NHS health check
  • The process for becoming a provider is simpler
  • People can choose where they want to have their health check

2. Emergency Hormonal Contraception (EHC)

  • There are no changes

3. Long Acting Reversible Contraception (LARC)

  • TBC

4. Needle Exchange

  • Price variances (and consequence of model choice) to be discussed with LPC 2 November. Will H should have a clearer picture of way forward post that meeting.
  • General CHIS AQP model to be adhered to so relatively straightforward for procurement, and delivery of needle exchange to continue as before.
  • Recent CPPE / PLC training will reflect model, for example to remove the availability of citric acid at the central needle exchanges. Vitamin C will still be on offer at the central needle exchanges for people to use.

5. Supervised consumption of methadone and buprenorphine

  • Price remains same.
  • Procurement process will follow general CHIS AQP model so should be relatively straightforward.
  • No change from current model in terms of clinical delivery model expectation

6. Smoking cessation

  • Removal of activity capping
  • Removal of 12 week quit payment
  • Increase in 4-week payment from £35 per quitter to £45
  • Simplified training requirements (no mandatory face-to-face) – Online NSCST module, Online PGD module, Online LiveWell Dorset webinar – should improve resilience with new staff able to train quickly
  • Requirement for a minimum of two trained advisors per provider
  • Requirement for providers to email LiveWell Dorset if they are temporarily unable to provide a service, e.g. due to staff absence or exceptional waiting lists, so we can better signpost individuals to available services.

LiveWell Dorset

Supporting people to make changes to their lifestyle, LiveWell Dorset is available to adults aged 18 and over living in Dorset, Bournemouth and Poole. It is staffed by specially trained wellness advisors and wellness coaches, who provide information, guidance and support in helping your patients to stop smoking, lose weight, move more and drink less.

LiveWell Dorset advisors and coaches work with your patients to understand what level of support they need by looking at their current behaviour and understanding what they might wish to change. They may deliver a brief intervention – providing your patient with information and simple advice, helping them to set some goals and supporting them to monitor and achieve these over the longer-term.

Links with other health improvement services:

In addition to offering behaviour change support, LiveWell Dorset supports access to a range of Public Health Dorset commissioned pathways and community activities

  • Weight management – provides access to one fully-funded weight loss programme (Healthy Choices) for people with a who meet a certain criteria. LiveWell Dorset is the only access point for Healthy Choices. Weight management coaching and ongoing support through brief interventions is available for people not meeting the Healthy Choices criteria, and to supplement Healthy Choices provision.
  • Smoking – refers into the smoking cessation service delivered in pharmacies which offers Nicotine Replacement Therapies while also providing a range of free additional information, guidance and support
  • Physical activity – identifies and signposts individuals to community activities alongside offering behavioural support for people to become more active. If you are worried about a patient’s ability to exercise safely, they should be in a supported environment with a fully trained exercise instructor
  • Alcohol – deliver brief interventions to help reduce alcohol consumption levels, and can provide eligible people access to appropriate local services if they have more serious problems with alcohol

Referring patients to LiveWell Dorset:

You can refer patients by encouraging them to call LiveWell Dorset on 01305 233105.

LiveWell Dorset business cards to provide to your patients can be ordered by contacting LiveWell Dorset directly.

Service plan:

The draft 2018/19 LiveWell Dorset service plan is available here.

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