COVID-19 advice and support - Public Health Dorset

COVID-19 advice and support

Self-isolation support payment

If you are a parent or carer of a young person who is required to self-isolate and live in Dorset Council or Bournemouth, Christchurch and Poole (BCP) Council areas, you may be eligible for a Test and Trace Support Payment of £500, even if you are fully vaccinated.

The child or young person must normally live with you. Only one person from the household can apply. You will need to provide proof of requirement to isolate from NHS Track and Trace.

You must be able to meet the eligibility criteria in order to receive the payment. You must not be able to work from home and will lose income as a result of self-isolating.

More information on the Dorset Council support payment scheme and eligibility criteria

More information on the BCP support payment scheme and eligibility criteria


Cabs for jabs

If you need help getting to your vaccination, Bournemouth, Christchurch, and Poole (BCP) Council and Dorset Council are still offering support to towards the costs of a taxi journey to local vaccination appointments for those who need it.

If you are a BCP Council resident, you can contact BCP’s COVID-19 helpline on 0300 123 0752 (staffed 9am-5pm Monday-Friday).

If you are a Dorset Council resident, you can call the Dorset Together helpline on 01305 221000.


Dorset HealthCare Post-COVID Syndrome Service

A new service has been set up to help people across Dorset recover from lingering after-effects of COVID-19.

Around one in ten people who contract the virus have persistent symptoms which can last for months (also known as ‘Long COVID’), affecting their quality of life, relationships, and ability to work.

Now Dorset HealthCare has established a Post-COVID Syndrome (PCS) Service, which will support patients with self-management or direct them to specialist advice or treatment.

People who have had symptoms for 12 weeks or more, are being urged to contact their GP. If tests rule out other causes, and more help is required, GPs can refer patients to the PCS Service for specialist support and guidance.

Common PCS symptoms include:

  • Fatigue
  • Breathlessness
  • Headaches
  • Brain ‘fog’
  • Pain in the joints or chest

Once referred, PCS staff will carry out an in-depth assessment of the patient, and a team of healthcare professionals will then decide on the best way forward.

This could involve help with self-management around diet, breathing, relaxation and exercise, or support from staff specialising in rehabilitation, respiratory problems, mental health, pain management or other services.

More information on the post COVID-19 syndrome service.

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