COVID-19 wellbeing support - Public Health Dorset

COVID-19 wellbeing support

Wellbeing support for colleagues during COVID-19

Partners from Dorset’s integrated care system have created a coordinated wellbeing offer to support colleagues as they face unprecedented challenges during the COVID-19 response. 

If you're a member of staff, you can access resources which can help you manage your wellbeing now, and you can find out about the services available to you if you need further support. 

Frontline teams can also download and print these resources to display in your workspace.

Health and wellbeing support helplines

There are a number of helplines you can contact to get support on a range of issues.

For health and social care staff

A free wellbeing support helpline 0300 131 7000, operated by the Samaritans and available from 7.00am – 11.00pm seven days a week, providing confidential listening from trained professionals and specialist advice - including coaching, bereavement care, mental health and financial help. NHS and social care staff can call for support, signposting and confidential listening.

A 24/7 text alternative to the above helpline - NHS and social care staff can simply text FRONTLINE to 85258.

Schools staff

Education Support offer a range of mental health resources for teachers and schools staff, including a 24/7 helpline where you can speak to trained counsellors. Call 08000 562 561.

Bereavement and loss

Anyone working in health and social care can call a dedicated bereavement and loss support line on 0300 303 4434. Specialist counsellors and support workers are available to support staff who have experienced a bereavement or whose wellbeing has been affected by witnessing traumatic deaths as part of their work.

For Filipino health and care staff

A free, confidential service run by specialist counsellors and support workers who are fluent in Tagalog. The helpline is open 7 days a week between 7am and 11pm on 0300 303 1115, for anyone to talk about problems associated with bereavement and any other mental health concerns that have emerged during the crisis.


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