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Coronavirus information

All agencies in Dorset and nationally are working together to respond to coronavirus and to ensure we are well prepared for any increases in cases across Dorset. We know that this is a worrying and unsettling time and we are doing everything we can to keep families and communities safe.

Our councils, NHS services, police, fire and voluntary and community sector organisations are all working extremely hard to make sure we can deliver our essential services and support the most vulnerable in our communities.

We have developed Local Outbreak Control Plans for the Dorset Council and Bournemouth, Christchurch and Poole Council areas. Our plans set out how we will prevent potential outbreaks, and where this is not possible, minimise the spread of COVID-19 infection.

What to do if you have symptoms

Anyone with symptoms of coronavirus - a new continuous cough OR a high fever OR a loss or change of taste or smell - should self-isolate immediately and not leave home. Other members of your household must also self-isolate.

You should ask for a test as soon as you have any of these symptoms. You can ask for a test onlineor call 119 if you have no internet access.

NHS Test and Trace

The NHS test and trace service:

  • ensures that anyone who develops symptoms of coronavirus (COVID-19) can quickly be tested to find out if they have the virus
  • helps trace close recent contacts of anyone who tests positive for coronavirus and, if necessary, notifies them that they must self-isolate at home to help stop the spread of the virus

How NHS Test and Trace will contact you

You'll be contacted by email, text or phone. Text messages will come from the NHS. Calls will come from 0300 0135000. Children under 18 will be contacted by phone wherever possible and asked for their parent or guardian's permission to continue the call.

You'll be asked to sign in to the NHS Test and Trace contact tracing website at https://contact-tracing.phe.gov.uk. If you cannot use the contact tracing website, they will call you.

The NHS Test and Trace service will not:

  • ask for bank details or payments
  • ask for details of any other accounts, such as social media
  • ask you to set up a password or PIN number over the phone
  • ask you to call a premium rate number, such as those starting 09 or 087

National advice and guidance

Use the government website for all updated annoucements and guidance about coronavirus. You can sign up for alerts on the government site so that you know when new guidance has been added or updated.

For medical advice, use the NHS website. Only call NHS 111 if your symptoms worsen or you do not get better after 7 days. 

Looking after yourself

 You can find information and tips on looking after your mental health on Every Mind Matters.

Find out more about Dorset mental health services to access support for your mental health.

We've also put together a list of useful support services and resources for your wellbeing and practical issues during the coronavirus pandemic.

Community support

If you want to volunteer or need help getting essentials, please visit the council page below for which area you live in.

Dorset Council area community response information

BCP Council area community response information

Keeping up to date

If you want to know the latest information about the local response to Coronavirus (COVID-19) see our news page.

You can keep up to date with the number of positive cases by local authority area on the GOV.uk wesbite.